Moonwin Casino Cookies Policy
Moonwin Casino operates under licences issued by the Comoros Autonomous Office of Financial Activities (ALSI-202508056-FI2), the New Brunswick Tobique Gaming Commission (licence 0000002), and is managed by Novatrix SRL in Costa Rica.
What are cookies?
Cookies are small text files that may be placed on your computer, tablet, mobile phone or other device when you visit a website. They allow the website to recognise your device or remember information about your visit. Cookies can make websites work more efficiently and help website operators understand how their services are being used.
Some cookies are created by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, analytics, security, advertising or other services. These are commonly called third-party cookies. The use of third-party cookies may be subject to those providers' own privacy policies and terms.
Cookies may be session cookies or persistent cookies. Session cookies are temporary and are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains can vary depending on its purpose and configuration.
We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies generally includes these technologies where they are used for similar purposes.
How Moonwin Casino uses cookies
Moonwin Casino may use cookies and similar technologies for several purposes. The types of cookies used on the website may change from time to time as our services, features and technical systems develop. Cookies may be used to support the following activities:
- Operate essential website functions, including page navigation, account access and secure areas.
- Maintain the security and integrity of the website, detect unusual activity and help prevent fraud, abuse or unauthorised access.
- Remember information you provide or choices you make, such as language, region, display settings and other preferences.
- Keep parts of your session active while you move between pages or use account features.
- Understand how visitors interact with the website, including which pages are visited and whether pages operate as intended.
- Measure website performance, identify technical problems and improve the reliability, design and usability of our services.
- Support responsible gaming information and related website features where relevant.
- Deliver or measure communications, promotions or advertising where this is permitted and where the relevant cookies have been accepted.
- Help us produce aggregated reports and statistics that do not necessarily identify individual visitors.
Strictly necessary cookies
Strictly necessary cookies are required for the website or a requested service to function. They may support account security, authentication, session management, fraud prevention, load balancing and other essential processes. Because these cookies are necessary, disabling them may affect the availability, security or performance of parts of the website.
Preference and functionality cookies
Preference cookies allow the website to remember choices and provide a more consistent experience. For example, they may remember selected settings or help retain preferences between visits. If these cookies are disabled, some convenience features may not work as intended, although you may still be able to browse and use essential parts of the website.
Analytics and performance cookies
Analytics cookies help us understand general patterns of website use. They may provide information about visits, navigation, loading times, errors and interactions with website content. We use this information to assess performance and make improvements. Where appropriate, information collected for analytics may be combined or processed in a way designed to reduce direct identification.
Advertising and marketing cookies
Advertising or marketing cookies may be used to measure campaigns, understand interactions with promotional content or make advertising more relevant. These cookies may be placed by Moonwin Casino or by third-party providers acting on our behalf or independently. They are not essential to basic website operation and may be subject to your consent and available preference controls.
Your cookie choices and controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept, reject or manage categories of non-essential cookies. Your choices may be saved for future visits, although you may need to make a new selection if your browser settings, device or the website's consent system changes.
You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block certain categories and receive a warning before cookies are placed. The method varies between browsers and devices, so you should refer to the relevant provider's instructions for current guidance.
- Deleting cookies may remove saved preferences and require you to sign in or make selections again.
- Blocking all cookies may prevent some account, security or website functions from working correctly.
- Blocking third-party cookies may reduce the relevance or measurement of certain communications and advertising.
- Cookie controls may need to be applied separately on each browser, device or profile that you use.
- Some technologies cannot be managed in exactly the same way as standard browser cookies.
Where the website provides a preference control, you can use it to review or change available settings. Your browser may also provide a signal indicating that you do not want certain tracking activities. We will consider applicable signals and legal requirements, but the effect of a browser or device setting may depend on the technology involved and the configuration of the website.
Choosing not to accept optional cookies will not necessarily stop all advertising or communications. It may mean that content is less tailored or that we cannot measure certain interactions in the same way. Essential cookies may still be used where they are needed to provide a requested service, maintain security or meet legal and operational requirements.
Third-party services, privacy and updates
The website may use technology supplied by third parties for functions such as security, analytics, hosting, customer support, payment processing, fraud prevention, communications or advertising. These providers may process information obtained through cookies or similar technologies in accordance with their own arrangements. We take reasonable steps to use service providers that are appropriate for the relevant purpose, but third-party services may have separate privacy notices and controls.
Cookies may be associated with information such as your device type, browser, approximate location, IP address, pages viewed, general activity, referral source, settings and technical events. Depending on the cookie and the information available to us, this information may be linked with account or transaction information. We handle personal information in accordance with applicable privacy obligations and our Privacy Policy.
We do not intend for cookies to replace responsible gaming controls or to encourage gambling beyond your chosen limits. Where relevant, information collected through website technologies may support security, account administration and the presentation of responsible gaming information. You should always gamble within your means and use available account or support tools if gambling is becoming difficult to control.
This Cookies Policy may be updated from time to time to reflect changes to our website, technologies, service providers, legal requirements or business practices. The updated version will be made available on this page, together with a revised date where appropriate. You should review this policy periodically so that you remain informed about how cookies and similar technologies are used.
If you have questions about this Cookies Policy or wish to understand how your personal information is handled, please use the contact or support options made available on the Moonwin Casino website. Do not include sensitive account, payment or identity information in an unsecured message unless you are asked to do so through an approved support process.
